Jan 12, 16:20 EST
Our engineering team has monitored the ECS system since the maintenance performed on Sunday and we have not logged any new tickets related to this incident. At this time, services have continued to function normally and this incident is being marked resolved.
Jan 12, 16:13 EST
The scheduled maintenance has been completed. We will continue to monitor today and tomorrow.
Jan 10, 09:12 EST
We have identified a bug that was creating locks which was impacting performance on desktop apps. A hot fix has been developed, passed full regression testing, and will be applied during a maintenance window from 2 AM to 6 AM ET on Sunday, January 10th with a few minutes of downtime. https://status.evolveip.net/incidents/pwbg7m7f2nkv
Jan 7, 13:34 EST
We have observed no further issues with application responsiveness and services are functioning as normal. Our Engineers will continue to monitor the system throughout the rest of the day.
Jan 5, 10:21 EST
Our Engineers will rebalance web servers during a maintenance window this evening, with no impact to services. Monitoring of the system will continue throughout the evening and into tomorrow morning.
Jan 4, 16:51 EST
Some servers were noticed to be under performing and were removed from a high availability pool of servers. At this time service has continued to function normally and this incident is being marked as identified. Our Engineers will continue to monitor the system throughout the rest of the day.
Jan 4, 13:27 EST
We have observed no further issues with application responsiveness. Our Engineers will continue to monitor the system throughout the rest of the day.
Jan 4, 12:12 EST
We are continuing to investigate this issue.
Jan 4, 11:38 EST
Our Engineers are actively engaged and investigating the incident and additional information will be provided as it becomes available.
Jan 4, 10:58 EST
We are currently investigating this issue.
Jan 4, 10:47 EST