Scheduled - Dear Valued Customer,

In order to provide you with the best service possible, Evolve IP will be performing maintenance on our BroadSoft Web Servers in Philadelphia data center on Friday 8/23/2019 at 11:00 PM EST to Saturday 8/24/2019 at 6:00 AM EST. During this time, you may experience brief interruptions for these services.
• UCone
• Unity
• Dashboard
• Tenfold
• GoIntegrator
• Monet
• AMP
• User and Device Provisioning (DMS)
• Evolve Contact Center Suite (ECS)
• Custom API Integrations

We expect minimal impact, as services should immediately get reestablished with redundant severs. Note: Call Center and Receptionist applications will not be impacted by this maintenance. Should you have any questions, please feel free to contact our Customer Support Center by calling 877-459-4347 and selecting option 2, or by sending an e-mail to support@evolveip.net.
Aug 14, 12:33 EDT

Scheduled - In order to provide you with the best service possible,

Evolve IP will be rolling out bug fixes and enhanced load balancing to our production OSSmosis platform.
Aug 20, 16:54 EDT

Scheduled - Microsoft has released a set of fixes for Remote Desktop Services that include two critical Remote Code Execution (RCE) vulnerabilities, CVE-2019-1181 and CVE-2019-1182. These two vulnerabilities are ‘wormable’, meaning that any future malware that exploits these could propagate from vulnerable computer to vulnerable computer without user interaction.

In the interest of maintaining the greatest level of network security, we will be performing an expedited emergency installation of this security patch to all Windows servers and workstations. This update will require a reboot which is set to occur on 8/16/2019 between 1am and 4am, local to the timezone of each device. A notification and countdown of the scheduled reboot should be presented on any logged-in device.
Aug 15, 16:28 EDT

Scheduled - In order to provide you with the best service possible, Evolve IP will be updating our compute platform.

When: Saturday August 10th at 10:00 PM to 4:00 AM EDT.

During this maintenance window, Zerto will continue to replicate data, however a failover won’t be able to occur during the maintenance period. Veeam backups that started prior to the maintenance that have not finished before maintenance start will fail, but will retry as normal afterwards. DaaS customers will still be able to access their DaaS machines, however provisioning and management features will be unavailable during the maintenance period.
Aug 1, 15:00 EDT

Scheduled - On Friday August 9, 2019 from 10:00PM – 2:00AM Eastern, we will be performing patching to the DaaS Enterprise Center portal environment. During this time, your DaaS Admin Enterprise Center portal will not be available. New desktop connections will also be unavailable for the duration. Existing desktop connections should not be interrupted.
Jul 30, 16:01 EDT