Media Server Upgrades - Phase 2 of 2
Scheduled for Dec 2, 17:00 EST - Dec 6, 17:00 EST
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Scheduled
Dear Valued Client,
In order to continue to provide worldclass service and customer support, Evolve IP will be performing the following maintenance:
Start: 12/2/2024 5:00 PM EST
End: 12/6/2024 5:00 PM EST
Duration: 1 week
Purpose: Voice Engineering will be performing network maintenance on Broadsoft media server platform. During this time, we do not expect any impact on services.
Impact: Should there be an issue, customers could experience quality degradation during phone calls or media playback. However, the likelihood of an issue is minimal since each server will be tested individually before added back in routing.
Required user actions: None
If you have any questions, please visit the Help Center portal at https://help.evolveip.net and submit a General Inquiry.
If you have an urgent incident, please call the Evolve IP Help Center at 877.459.4347, Option 2. Thank you for your attention and understanding.
In order to continue to provide worldclass service and customer support, Evolve IP will be performing the following maintenance:
Start: 12/2/2024 5:00 PM EST
End: 12/6/2024 5:00 PM EST
Duration: 1 week
Purpose: Voice Engineering will be performing network maintenance on Broadsoft media server platform. During this time, we do not expect any impact on services.
Impact: Should there be an issue, customers could experience quality degradation during phone calls or media playback. However, the likelihood of an issue is minimal since each server will be tested individually before added back in routing.
Required user actions: None
If you have any questions, please visit the Help Center portal at https://help.evolveip.net and submit a General Inquiry.
If you have an urgent incident, please call the Evolve IP Help Center at 877.459.4347, Option 2. Thank you for your attention and understanding.
This scheduled maintenance affects: UCaaS (Telephony).