Data Warehouse Schema changes
Scheduled Maintenance
Report for Evolve IP
Completed
The scheduled maintenance has been completed.
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Scheduled
Dear Valued Client,
In order to continue to provide worldclass service and customer support, Evolve IP will be performing the following maintenance:
Start: 4/23/2024 9:00 PM EST
End: 4/23/2024 11:00 PM EST
Duration: 2 hours
Purpose: We are updating the EvolveIP Data Warehouse schema by incorporating new columns recently added to the ECS Data Warehouse.
The following table will be affected: ECSInteractionSegmentFact.
New columns are listed below:
iseg_HPBXCallInfo
iseg_SIPCallId
Impact: This will affect only ECS ETL. The ETL will be suspended for an hour.
Required user actions: There are instances where reconnecting to the data warehouse is required to view any modifications.
If you have any questions, please visit the Help Center portal at https://help.evolveip.net and submit a General Inquiry.
If you have an urgent incident, please call the Evolve IP Help Center at 877.459.4347, Option 2. Thank you for your attention and understanding.
In order to continue to provide worldclass service and customer support, Evolve IP will be performing the following maintenance:
Start: 4/23/2024 9:00 PM EST
End: 4/23/2024 11:00 PM EST
Duration: 2 hours
Purpose: We are updating the EvolveIP Data Warehouse schema by incorporating new columns recently added to the ECS Data Warehouse.
The following table will be affected: ECSInteractionSegmentFact.
New columns are listed below:
iseg_HPBXCallInfo
iseg_SIPCallId
Impact: This will affect only ECS ETL. The ETL will be suspended for an hour.
Required user actions: There are instances where reconnecting to the data warehouse is required to view any modifications.
If you have any questions, please visit the Help Center portal at https://help.evolveip.net and submit a General Inquiry.
If you have an urgent incident, please call the Evolve IP Help Center at 877.459.4347, Option 2. Thank you for your attention and understanding.
This scheduled maintenance affected: CCaaS (US) (Data Warehouse).