UC1 on IPhone v13.3.1 Issue

Incident Report for Evolve IP

Resolved

All UCaaS call/messaging issues have been resolved for affected customers.

Posted Mar 26, 2020 - 09:33 EDT

Update

We are continuing to monitor for any further issues.

Posted Mar 26, 2020 - 09:30 EDT

Monitoring

Our engineers have taken action to alleviate the reported behavior in which a message was appearing on the application of "too many redirect". At this time we are monitoring. Please report any unexpected behaviors to our support team for further review/assistance.

Posted Mar 25, 2020 - 13:59 EDT

Investigating

We have received reports from a small portion of our client base regarding varying behaviors with UC-One running on IPhones with OS 13.3.1. We are currently investigating. We will provide further updates as more information becomes available.

Posted Mar 25, 2020 - 12:02 EDT

This incident affected: UCaaS (Telephony).