RMM Platform Upgrade
Scheduled Maintenance
Report for Evolve IP
Completed
The scheduled maintenance has been completed.
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Scheduled
Dear Valued Client,
In order to continue to provide worldclass service and customer support, Evolve IP will be performing the following maintenance:
Start: 4/12/2024 10:00 PM EST
End: 4/13/2024 2:00 AM EST
Duration: 4h
Purpose: rmm-a.evolveip.net and rmm-b.evolveip.net upgrade to b2024_1_0_17 version.
Release note:
https://documentation.n-able.com/N-central/Release_Notes/GA/Content/2024.1%20Release%20Notes.htm
Impact: During upgrade customers will not be able to login to rmm-a.evolveip.net and rmm-b.evolveip.net or receive any alerts. Customers that on the RMM platform will receive notifications that both the Probe and Agent are down, but no action is required from customers during the upgrade.
Required user actions: In some cases, customers have to manually upgrade Probe/Agents
If you have any questions, please visit the Help Center portal at https://help.evolveip.net and submit a General Inquiry.
If you have an urgent incident, please call the Evolve IP Help Center at 877.459.4347, Option 2. Thank you for your attention and understanding.
In order to continue to provide worldclass service and customer support, Evolve IP will be performing the following maintenance:
Start: 4/12/2024 10:00 PM EST
End: 4/13/2024 2:00 AM EST
Duration: 4h
Purpose: rmm-a.evolveip.net and rmm-b.evolveip.net upgrade to b2024_1_0_17 version.
Release note:
https://documentation.n-able.com/N-central/Release_Notes/GA/Content/2024.1%20Release%20Notes.htm
Impact: During upgrade customers will not be able to login to rmm-a.evolveip.net and rmm-b.evolveip.net or receive any alerts. Customers that on the RMM platform will receive notifications that both the Probe and Agent are down, but no action is required from customers during the upgrade.
Required user actions: In some cases, customers have to manually upgrade Probe/Agents
If you have any questions, please visit the Help Center portal at https://help.evolveip.net and submit a General Inquiry.
If you have an urgent incident, please call the Evolve IP Help Center at 877.459.4347, Option 2. Thank you for your attention and understanding.
This scheduled maintenance affected: Evolve IP Help Center.