OSSmosis Portal
Scheduled Maintenance
Report for Evolve IP
Completed
The scheduled maintenance has been completed.
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Scheduled
Dear Valued Client,
In order to provide you with the best service possible, Evolve IP will be performing maintenance to the OSSmosis portal:
When: Tuesday, May 28th from 10 PM to 11 PM EDT
Impact: You should experience no impact during this maintenance
Highlights:
• Feature - Open Seating Guests are now able to be configured from the Telephony Setup>Open Seating screen by selecting Configure Users for this Host against an Open Seating Host.
• Bug Fix – the Supervisor Staffing option was missing for Standard Call Centers, this has been added.
• Bug Fix - Editing an Agent's Threshold Profile from the Manage Agent screen wasn't updating the agent's threshold profile. This has been corrected.
If you have any questions, please contact your Client Technology Advisor or technical support at 877.459.4347 Option 2 or support@evolveip.net
In order to provide you with the best service possible, Evolve IP will be performing maintenance to the OSSmosis portal:
When: Tuesday, May 28th from 10 PM to 11 PM EDT
Impact: You should experience no impact during this maintenance
Highlights:
• Feature - Open Seating Guests are now able to be configured from the Telephony Setup>Open Seating screen by selecting Configure Users for this Host against an Open Seating Host.
• Bug Fix – the Supervisor Staffing option was missing for Standard Call Centers, this has been added.
• Bug Fix - Editing an Agent's Threshold Profile from the Manage Agent screen wasn't updating the agent's threshold profile. This has been corrected.
If you have any questions, please contact your Client Technology Advisor or technical support at 877.459.4347 Option 2 or support@evolveip.net
This scheduled maintenance affected: OSSmosis (Admin Portal).