ECS Reporting

Incident Report for Evolve IP

Resolved

Evolve IP engineering teams have corrected the issue and services have normalized. Reporting users have confirmed access to ECS reports has been restored.

Posted Nov 17, 2022 - 08:58 EST

Investigating

Evolve IP is investigating reports of users not able to access ECS reports. Engineering teams are reviewing the issue and additional updates will be posted as they become available.

Posted Nov 17, 2022 - 08:52 EST

This incident affected: CCaaS (US) (Call Center Reporting).