SBC Configuration for Click-To-Dial Teams DTMF
Scheduled Maintenance
Report for Evolve IP
Completed
The scheduled maintenance has been completed.
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Scheduled
Evolve IP Alert: Maintenance
Dear Valued Client,
In order to continue to provide world-class service and customer support, Evolve IP will be performing the following maintenance:
Start: Tuesday, May 18th, 2021 at 10:00 PM EDT
End: Tuesday, May 18th, 2021 at 11:00 PM EDT
Duration: 1 hour
Purpose: Implement a fix for DTMF digit recognition for customers dialing using ECS or Click-to-Dial with Microsoft Teams.
Impact: No impact expected.
Remediation: In the event the fix does not solve the problem, the configuration change will be rolled back.
Required user actions: No action necessary.
If you have any questions, please visit the Help Center portal at https://help.evolveip.net and submit a General Inquiry. If you have an urgent incident, please call the Evolve IP Help Center at 877.459.4347, Option 2.
Thank you for your attention and understanding.
_________________________
Evolve IP Help Center
https://help.evolveip.net
877.459.4347, Option 2
Dear Valued Client,
In order to continue to provide world-class service and customer support, Evolve IP will be performing the following maintenance:
Start: Tuesday, May 18th, 2021 at 10:00 PM EDT
End: Tuesday, May 18th, 2021 at 11:00 PM EDT
Duration: 1 hour
Purpose: Implement a fix for DTMF digit recognition for customers dialing using ECS or Click-to-Dial with Microsoft Teams.
Impact: No impact expected.
Remediation: In the event the fix does not solve the problem, the configuration change will be rolled back.
Required user actions: No action necessary.
If you have any questions, please visit the Help Center portal at https://help.evolveip.net and submit a General Inquiry. If you have an urgent incident, please call the Evolve IP Help Center at 877.459.4347, Option 2.
Thank you for your attention and understanding.
_________________________
Evolve IP Help Center
https://help.evolveip.net
877.459.4347, Option 2
This scheduled maintenance affected: UCaaS (Telephony).