ECS
Scheduled Maintenance
Report for Evolve IP
Completed
The scheduled maintenance has been completed.
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Scheduled
Evolve IP Alert: Maintenance
Dear Valued Client,
In order to provide you with the best service possible, we plan to deploy several hotfixes to your Evolve Contact Suite (ECS) environment. These hotfixes address an issue encountered by a few Unified clients that resulted in calls “stuck” in the queue.
When: Thursday, May 21st from 1:30 AM – 2:00 AM EDT
Impact: All ECS applications will experience a few minutes of downtime during this period
If you have any questions, please contact your Client Technology Advisor or technical support at 877.459.4347 Option 2 or support@evolveip.net.
_________________________
Evolve IP Client Care
877.459.4347, Option 2
support@evolveip.net
Dear Valued Client,
In order to provide you with the best service possible, we plan to deploy several hotfixes to your Evolve Contact Suite (ECS) environment. These hotfixes address an issue encountered by a few Unified clients that resulted in calls “stuck” in the queue.
When: Thursday, May 21st from 1:30 AM – 2:00 AM EDT
Impact: All ECS applications will experience a few minutes of downtime during this period
If you have any questions, please contact your Client Technology Advisor or technical support at 877.459.4347 Option 2 or support@evolveip.net.
_________________________
Evolve IP Client Care
877.459.4347, Option 2
support@evolveip.net
This scheduled maintenance affected: CCaaS (US) (ECS).