Unable To Complete Calls/Fast Busy Issues

Incident Report for Evolve IP

Resolved

This incident has been resolved.

Posted May 21, 2020 - 14:34 EDT

Update

We are continuing to monitor for any further issues.

Posted May 20, 2020 - 22:00 EDT

Monitoring

Our engineers have addressed the issue with the underlying carriers, and services have been restored to their normal operations. We are currently monitoring for any further abnormalities.

Posted May 20, 2020 - 18:03 EDT

Identified

The issue has been identified and a fix is being implemented.

Posted May 20, 2020 - 16:53 EDT

Investigating

Our engineers are actively engaged and investigating the issue with the underlying carriers, and additional information will be provided as it becomes available.

Posted May 20, 2020 - 15:51 EDT

This incident affected: UCaaS (Telephony).