ICD – Internal Ticketing System
Scheduled Maintenance Report for Evolve IP
Completed
The scheduled maintenance has been completed.
Posted Mar 23, 2020 - 00:00 EDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Mar 22, 2020 - 23:00 EDT
Scheduled
Dear Valued Client,
In order to provide you with the best service possible, Evolve IP will be performing maintenance to our ticketing portal.
When: Thursday, March 19th from 11:00PM to 12:00AM
Impact: Our ticketing system will be down for approximately 15 minutes during the duration of this maintenance. Please note that our support staff will still be able to take calls and gather information to open a ticket when the system is back up. However, they will be unable to provide any updates on existing tickets until the system is back up.
Posted Mar 20, 2020 - 10:11 EDT
This scheduled maintenance affected: CCaaS (US) (Applications, Features) and UCaaS (Applications, Features).
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