Evolve Contact Suite

Scheduled Maintenance Report for Evolve IP

Completed

The scheduled maintenance has been completed.

Posted Feb 15, 2020 - 00:30 EST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Feb 14, 2020 - 23:00 EST

Scheduled

We will be making changes to the underlying platform hardware to optimize ECS system performance. During this maintenance window, changes will be made to multiple components that may result in brief application disconnects and the inability to access reports.

Posted Feb 11, 2020 - 12:31 EST

This scheduled maintenance affected: CCaaS (US) (Applications, Features, Call Center Reporting).