SBC Proxy Server Maintenance US
Scheduled Maintenance Report for Evolve IP
Completed
The scheduled maintenance has been completed.
Posted Jan 31, 2023 - 05:07 EST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jan 31, 2023 - 03:02 EST
Scheduled
Dear Valued Client,

In order to continue to provide worldclass service and customer support, Evolve IP will be performing the following maintenance:

Start: 1/31/2023 3:00 AM EST
End: 1/31/2023 7:00 AM EST
Duration: 4h
Purpose: Routine maintenance to apply bug fixes and system enhancements
Impact: Call processing for new or existing calls is at low risk, however the SBC's are in redundant pairs so no expected impact to service as they are patched. Also, patches have been fully tested in a lab environment and a full SIP test plan will be carried out after the patching to ensure services are business as usual.
Required user actions: none

If you have any questions, please visit the Help Center portal at https://help.evolveip.net and submit a General Inquiry.

If you have an urgent incident, please call the Evolve IP Help Center at 877.459.4347, Option 2. Thank you for your attention and understanding.
Posted Jan 16, 2023 - 10:17 EST
This scheduled maintenance affected: CCaaS (US) (Telephony) and UCaaS (Telephony).