SBC Server Maintenance US
Scheduled Maintenance Report for Evolve IP
Completed
The scheduled maintenance has been completed.
Posted Nov 17, 2022 - 00:48 EST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Nov 16, 2022 - 23:00 EST
Scheduled
Dear Valued Client,

In order to continue to provide worldclass service and customer support, Evolve IP will be performing the following maintenance:

Start: 11/16/2022 11:00 PM EST
End: 11/17/2022 2:00 AM EST
Duration: 3 hours
Purpose: Routine Maintenance to update expiring SSL certificates on Access servers.
Impact: This is routine maintenance to apply updated SSL certificates. Maintenance requires that the system be switched to a redundant unit which will cause active TCP connections to be lost during the switchover from Active to Standby SBC. Connections should immediately re-establish. Maintenance is performed at 11PM EST to mitigate customer impact
Required user actions: None

If you have any questions, please visit the Help Center portal at https://help.evolveip.net and submit a General Inquiry.

If you have an urgent incident, please call the Evolve IP Help Center at 877.459.4347, Option 2. Thank you for your attention and understanding.
Posted Nov 11, 2022 - 11:42 EST
This scheduled maintenance affected: UCaaS (Telephony).