Zerto Replication and Fail-over Services
Incident Report for Evolve IP
Postmortem

Starting at approx.. 9:00am we received an alert from our monitoring that showed one of the Zerto instance as being offline which affected replication and failover services. After our Engineering worked with Zerto, it was determined to be a corrupt entry in a DB that the appliances communicates with. This has since been corrected and all services have remained stable since.

Posted Oct 17, 2019 - 13:50 EDT

Resolved
We have resolved the issue with our ZVM instance. All replication and fail-over services are operational.
Posted Oct 15, 2019 - 19:50 EDT
Investigating
We are currently investigating a partial degradation of services to Zerto in the West which is impacting some replication and fail-over services.
Posted Oct 15, 2019 - 14:05 EDT
This incident affected: DRaaS (ZT West).