Mimecast Outage

Incident Report for Evolve IP

Postmortem

Mimecast reported all services are processing.

https://status.mimecast.com/pages/5d849b1c02e65b3ec45369d4

Posted Jul 15, 2020 - 10:59 EDT

Resolved

Mimecast outage was resolved.

Posted Jul 15, 2020 - 10:57 EDT

Update

We are continuing to monitor for any further issues.

Posted Jul 15, 2020 - 07:07 EDT

Monitoring

Degraded Performance

Service - Email processing.

Mimecast administrative and user applications are stable and accessible to customers. We can now confirm that queue performance has returned to normal. We still continue to monitor and will provide an update in the next two hours

Posted Jul 15, 2020 - 07:04 EDT

Update

We are continuing to investigate this issue.

Posted Jul 14, 2020 - 16:49 EDT

Investigating

We are currently investigating:

Services affected: Email Processing, Administration Console, Web Security, Awareness Training, URL Protect, User Applications, Search

Posted Jul 14, 2020 - 16:01 EDT